Your Privacy Matters

We may collect the following categories of information:

Information You Provide Directly

• Full name
• Email address
• Phone number
• Event details, inquiry details, and service requests
• Vehicle information, including license plate number, when applicable
• Payment-related information submitted in connection with services

Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and interaction data
• Referral source
• Cookies and similar tracking technologies
• General location information derived from device or browser data

Service-Related Information

• Booking details
• Scheduling and event coordination information
• Arrival time, visit frequency, and service usage data
• Communications with our team, including customer service inquiries

We may use your information to:

• Respond to inquiries and quote requests
• Schedule, coordinate, and provide valet and related services
• Communicate with prospective and current customers
• Send service confirmations, updates, reminders, and customer care messages
• Process payments and maintain business records
• Improve our website, services, and operations
• Monitor site performance, prevent fraud, and enhance security
• Comply with legal obligations and enforce our policies

If you provide your mobile phone number through our website forms or otherwise opt in, Check Valet Inc may send you SMS or MMS messages related to your inquiry, quote request, booking, event coordination, service updates, and customer care. We may also send other messages consistent with the consent you provide and our Terms and Conditions.

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at support@check-valet.com or 631-972-0797.

Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share your information in the following circumstances:

• With service providers that help us operate our business, such as website providers, payment processors, customer support tools, and hosting providers
• With contractors or operational partners as needed to deliver requested services
• With legal, regulatory, or law enforcement authorities when required by law or to protect rights and safety
• In connection with a business transfer, merger, acquisition, or sale of assets
• With your consent or at your direction

We do not sell your personal information for money. We do not share mobile opt-in information with third parties for their own marketing or promotional use.

Payments may be processed through third-party payment processors such as Stripe. We do not store full payment card information on our own systems unless specifically stated. Payment processors handle your payment information in accordance with their own terms and privacy policies.

We may use cookies, pixels, analytics tools, and similar technologies to:

• Remember preferences
• Understand website traffic and usage
• Improve website functionality and performance
• Support advertising, measurement, and remarketing efforts where applicable

You can manage cookies through your browser settings. Disabling cookies may affect certain site features.

We retain personal information for as long as reasonably necessary to:

• Provide services
• Respond to inquiries
• Maintain business and legal records
• Resolve disputes
• Enforce agreements
• Meet legal and regulatory requirements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You may:

• Opt out of SMS messages by replying STOP
• Request help regarding SMS messages by replying HELP
• Unsubscribe from marketing emails by using the unsubscribe link, where applicable
• Contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law

Our Services may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices or content of third-party services. Your use of those services is governed by their own policies.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Depending on your state of residence, you may have rights regarding your personal information, such as the right to know, access, correct, delete, or limit certain uses of your information. To make a request, please contact us using the information below. We may need to verify your identity before processing certain requests.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Services after changes are posted constitutes your acknowledgment of the updated Policy.